Privacy Policy

Sparrow Holdings LLC, doing business as OG NRV ("we," "us," or "our"), respects your privacy. This policy explains how we collect, use, and protect the information you share with us when you contact us, request information, or communicate with us by phone, email, or text message (SMS).

Information We Collect

We collect the information you voluntarily provide through our contact form or other communications with us, including your name, email address, phone number, location, and details about your real estate needs.

SMS / Text Messaging

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at Nicholas@ognrv.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. You can find our privacy policy here.
6. We do not sell, rent, or share your data — including your mobile phone number and SMS consent — with third parties or affiliates for promotional or marketing purposes.

You can also read our full Terms & Conditions, which include these SMS terms of service.

How We Use Your Information

We use your information to respond to inquiries, provide real estate services, schedule appointments, and communicate updates relevant to your transaction.

We do not sell, rent, or share leads' phone numbers or any personal information with third parties or affiliates for promotional or marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or secure messaging platforms, is permitted only to operate the messaging program; all other use-case categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

Contact Us

For any questions about this Privacy Policy, contact Sparrow Holdings LLC (dba OG NRV) at nicholas@ognrv.com or 540.320.8000.